service

Training

Virtualisation Guru’s have a wealth of skills, knowledge and “Real World” “Hands – On” experiences where we have had to resolve complex and technical scenarios for various customers. As a certified and authorised Company Virtualisation Guru’s Ltd can also deliver technical courses via (CAL’s) Citrix Authorised Learning Centers.

For you it means that you don’t need to necessarily travel to a different Country to attend Technical courses. We come to you, and we can organise and deliver Citrix, VMWare, Project Management and Microsoft courses, in house. 

Free Quotations

Virtualisation Guru’s Ltd can provide a *FREE quote to your organisation. Since we operate Independently of all vendors. We are able to give you an Independent quotation and a summary report that will detail costs, risks and issues that you may face and want to consider once we know the scope of your project.

We can also give you cost saving initiatives to further help reduce costs. As the Guru’s in Citrix products and virtualisation we can provide cost saving analysis and draft summary findings to allow you and your organisation to make the correct choices.

Consultancy Services

Virtualisation Guru’s Ltd Consultancy Services are able to offer experienced and certified Consultants in –

Auditing Services

With company acquisitions and reconciling company assets this can be a major exercise for any large or small business. You maybe also considering rolling out Windows 7 on XenDesktop or/and combination of XenDesktop and XenApp.  Virtualisation Guru’s have for a number of organisations performed audits to allow the businesses to gauge how they can resourcefully use their pc and mobile assets.

24x7 Helpdesk (Real Person)

All of Virtualisation Guru’s customers benefit from around the clock support via our 24/7 Helpdesks based on the “Follow the sun” concept. We offer a fully State of the art support and all calls are handled by our first level staff who try to resolve the majority of the calls. Those that require escalation are escalated to our second and  third line staff for resolution within agreed SAL’s (Service Level Agreement’s).

Maintenance and support

Virtualisation Guru’s provides Support Services for whom we have delivered a solution and those Companies looking to “Out-Source” their support. We have an impressive range of languages spoken by our staff who can deal with and support you on all your service or support matters.